Comp: $130K-$150K
Position Summary:
The Employee Benefits Large Group Account Manager is responsible for providing prompt, accurate, first in class service to clients, providers, and partner companies. In this role you will assist the benefits consulting team in providing stellar service/administrative support to the book of business.
The company is using cutting edge technology and techniques to disrupt the insurance marketplace. Their dynamic, entrepreneurial environment will expose you to many different facets of the business. This is an exciting position where no two days are the same.
Essential Duties and Responsibilities:
- Provide complete support to the benefits consulting team
- Assist in servicing customers with all questions including but not limited to obtaining card or other information, claims questions/submissions, correspondence, and all related activities
- Support benefits consulting team with the sale of new business from start to finish including management of all documentation, applications and implementation
- Attend enrollment meetings and meet with clients when necessary
- Assist in management of renewal process including information gathering, processing, coordinating with providers, and accurately maintaining databases
Essential Requirements for Education and/or Experience:
- Bachelor’s Degree
- 3+ years’ experience in a consulting, brokerage or insurance company environment
- PA Life, Accident & Health Insurance license (or able to acquire within 90 days)
- Self-Funded experience strongly preferred
Specialized Knowledge/Beneficial Skills and Experience:
- Excellent customer service skills with a high level of customer focus, motivation and follow through
- Ability to work in a fast-paced environment with excellent prioritization, project management, problem solving and time management skills
- Works equally well autonomously or as part of a team
- Resourceful and inquisitive
- Excellent written and oral communication
- Proficient in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel)
- Strong analytical skills and the ability to pay attention to details
