Salary: $55K–$65K based on experience
Position Summary
We are seeking a highly organized, proactive, and tech-savvy Administrative, IT & Marketing Assistant to support our growing team. This multifaceted role combines administrative support, marketing coordination, basic IT liaison responsibilities, and client communications. The ideal candidate is detail-oriented, enjoys working in a fast-paced environment, and can effectively manage multiple priorities while maintaining exceptional customer service.
Key Responsibilities
Administrative & Client Management
- Maintain and update client databases across Outlook, HubSpot, MailChimp, LinkedIn, and internal distribution lists.
- Perform accurate data entry and ensure client information remains current.
- Manage the monthly online training calendar, including class scheduling and updates.
- Handle daily email and phone communications with clients and internal team members.
- Send routine client communications, including daily and weekly emails.
- Coordinate office mailings and Post-Office runs.
- Assist with special projects and other administrative duties as assigned.
Marketing Support
- Manage the company’s social media presence, including regular LinkedIn posts and content updates.
- Update and maintain the company Google Business Profile.
- Organize and maintain files within Google Drive.
- Coordinate and manage lead distribution with the sales team.
- Support marketing initiatives and promotional campaigns.
IT Coordination
- Serve as the internal point of contact for technology-related issues.
- Coordinate with the company’s outsourced IT provider to resolve hardware, software, and user support requests.
- Track and follow up on technical issues to ensure timely resolution.
Sales & Team Support
- Complete new sales onboarding checklists.
- Prepare and distribute weekly training certificates.
- Send welcome and introductory emails to new clients.
- Prepare materials and agendas for monthly sales meetings.
- Maintain weekly team huddle topics and meeting documentation.
Office Operations
- Order and maintain office supplies.
- Coordinate office refreshments, including coffee and bagel orders.
- Maintain the office master calendar and scheduling book.
- Assist in creating an organized, professional office environment.
Qualifications
- 2+ years of experience in administrative, office management, executive assistant, or coordinator role.
- Strong proficiency with Microsoft Outlook, Microsoft Office, Google Workspace, and CRM platforms such as HubSpot.
- Experience with MailChimp, LinkedIn, and social media management is preferred.
- Comfortable learning new technology and coordinating with third-party IT support.
- Exceptional organizational and time management skills.
- Excellent written and verbal communication skills.
- Ability to manage multiple projects while maintaining attention to detail.
- Self-motivated with a positive, team-oriented attitude.
Preferred Skills
- Experience with CRM/database management.
- Basic understanding of marketing and social media best practices.
- Ability to troubleshoot basic technology issues before escalating them.
- Strong customer service mindset.
- Professional, dependable, and highly organized.
Benefits
- Competitive salary of $55K–$65K based on experience.
- Opportunity to work closely with a collaborative and growing team.
- Diverse responsibilities that provide professional growth and development.
- Stable, full-time, on-site position in Conshohocken, PA.